Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Eskoryn Logistics Ltd ("Company," "we," "us," or "our"), located at 1000 Rue de la Gauchetière O, Montréal, QC H3B 4W5, Canada, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to comply with these Terms, you may not use our services. These Terms constitute the entire legal agreement between you and Eskoryn Logistics Ltd regarding your use of our platform and services.

2. Description of Services

Eskoryn Logistics Ltd provides supply chain artificial intelligence solutions designed for Canadian businesses. Our platform offers logistics optimization, supply chain analytics, forecasting, and related services ("Services"). We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with notice to users.

3. User Eligibility and Registration

You represent and warrant that you are at least 18 years of age and possess the legal capacity to enter into a binding agreement. By registering for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You agree to notify us immediately of any unauthorized use of your account by contacting support@eskoryn.bond.

4. Intellectual Property Rights

All content, features, and functionality of the Eskoryn Logistics Ltd platform—including software, algorithms, design, graphics, and documentation—are the exclusive property of Eskoryn Logistics Ltd and are protected by Canadian and international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use our Services for your business purposes only. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

5. User Obligations and Restrictions

You agree not to:

  • Use our Services for any illegal purpose or in violation of applicable Canadian laws and regulations
  • Attempt to gain unauthorized access to our systems, servers, or networks
  • Transmit viruses, malware, or any code intended to disrupt or damage our Services
  • Reverse engineer, decompile, or attempt to derive the source code of our platform
  • Interfere with or disrupt the integrity or performance of our Services
  • Use our Services to collect or transmit personal information without proper consent
  • Harass, threaten, or harm other users or our staff

6. Data Protection and Privacy

Your use of Eskoryn Logistics Ltd is subject to our Privacy Policy, which is incorporated by reference into these Terms. We collect, process, and store personal data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws. We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, and loss. For detailed information about how we handle your data, please review our Privacy Policy at support@eskoryn.bond.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY CANADIAN LAW, ESKORYN LOGISTICS LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

8. Disclaimers

Our Services are provided on an "as is" and "as available" basis. Eskoryn Logistics Ltd makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of any information provided by our platform. While we strive to provide accurate supply chain forecasting and optimization, we do not guarantee that our Services will meet your specific requirements or that results will be error-free. Business decisions made based on our Services are your sole responsibility.

9. Payment Terms and Billing

All fees are exclusive of applicable Harmonized Sales Tax (HST) and other taxes. You authorize us to charge your designated payment method for all fees incurred. Failure to pay invoices within thirty (30) days may result in service suspension. Refund requests must be made in writing within thirty (30) days of payment. We reserve the right to modify pricing with thirty (30) days' written notice.

10. Termination

Either party may terminate this agreement at any time with thirty (30) days' written notice. Eskoryn Logistics Ltd may immediately suspend or terminate your account for violation of these Terms. Upon termination, your right to use the Services ceases immediately, and we may delete your data in accordance with our data retention policies.

11. Third-Party Links and Services

Our platform may contain links to third-party websites and services. Eskoryn Logistics Ltd is not responsible for the content, accuracy, or practices of external sites. Your use of third-party services is governed by their terms and privacy policies, not these Terms. We do not endorse or assume liability for third-party content.

12. Indemnification

You agree to indemnify, defend, and hold harmless Eskoryn Logistics Ltd and its officers, directors, employees, and agents from any claims, damages, or losses arising from your use of our Services, your violation of these Terms, or your infringement of any third-party rights.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Québec, Canada, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Montréal, Québec, for any legal proceedings arising from these Terms or your use of our Services.

14. Dispute Resolution

Before pursuing litigation, both parties agree to attempt to resolve disputes through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered by Arbitration Canada, in accordance with its rules. Arbitration shall take place in Montréal, Québec, and shall be conducted in English.

15. Modifications to Terms

Eskoryn Logistics Ltd reserves the right to modify these Terms at any time. Changes become effective upon posting to our website or notification via email. Your continued use of our Services constitutes acceptance of modified Terms. We encourage you to review these Terms periodically for updates.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other policies we publish, constitute the entire agreement between you and Eskoryn Logistics Ltd regarding your use of our Services and supersede all prior agreements, understandings, and negotiations.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall remain in full force and effect.

18. Contact Information

For questions about these Terms of Service, please contact us at:

Eskoryn Logistics Ltd
1000 Rue de la Gauchetière O
Montréal, QC H3B 4W5, Canada
Email: support@eskoryn.bond
Phone: +1 514 871 4432
VAT: 948210357 RT 0001

Last Updated: January 2024

Disclaimer: The information on this website is for informational purposes only and does not constitute financial advice. Past performance is not indicative of future results. Eskoryn Logistics Ltd is not authorised to provide financial advice. Always seek independent financial advice from a qualified professional before making any investment or financial decisions.
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